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Account

  • Why is My Account Locked?
  • How Do I Change My Password?
  • I Forgot My Password
  • What are the Password Requirements?
  • Sign-In and Password Troubleshooting
  • I did not receive an OTP code. What can I do?
  • How Do I Sign-In With a 4-digit PIN?
  • How do I Enable or Disable Face and Touch ID?
  • How Do I View or Edit My Profile?
  • Can I Change My Bakkt ID?
  • Is My Bakkt Account Accessible Outside of a Mobile Device?
  • Identity Verification
  • Quick Action Menu
  • How Do I Update the Bakkt App?
  • Receiving the "Non-secure device" error message during sign-up or sign-in
  • Can I use mobile VPN software while using the Bakkt App?
  • How Do I Leave Feedback?
  • How Do I Close My Account?
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