How to Freeze and Unfreeze the Bakkt® Card

Freezing and Unfreezing the Bakkt® Visa® Debit Card

Please review the below-listed steps for instructions on how to freeze and unfreeze your card. 

Freeze

Transactions can not be initiated while your Bakkt Card is in a frozen state. 

1. Click on the Bakkt Card icon from the menu at the bottom of your screen.

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2. Select Freeze. 

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3. The following screen will appear to indicate that the card is in a frozen state. 

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Unfreeze 

1. Click on the Bakkt Card icon from the menu at the bottom of your screen. 

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2. Select Unfreeze. 

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