Giveaways, Contests, and Promotions FAQ

Giveaways, Promotions, and Discounts in the  Bakkt® App

We appreciate our Bakkt App users, which is why we frequently offer giveaways, promotions, and other discounts. This article provides general information about these types of Bakkt opportunities.

How do I see if I am eligible? All giveaway, contest, and promotion eligibility requirements will include whether the opportunity is open to prospective, new, and/or active Bakkt App users. Additionally, we will list exactly what the rules are and what (if any) actions need to be taken in order to be and remain eligible.

Where can I find the terms and conditions? If there are applicable terms and conditions, they will either be listed or linked directly on the Bakkt solicitations for the promotion, contest, and/or giveaway.

 Be sure to thoroughly read the terms and conditions for all contests and giveaways before participating.

 How do I find out about Bakkt App giveaways and contests? Bakkt giveaways, contests, and promotions are shared through our social media channels: Twitter, Instagram, Facebook and via emails from Bakkt. To subscribe to our mailing list, please click here.

 Am I eligible for a Bakkt promotion, giveaway, or contest if it is through a third party? Please know that Bakkt promotions, giveaways, contests, and credits that are shared, marketed, and advertised through third parties will not be honored by Bakkt. Please reach out to our customer care team via chat or email at help@bakkt.com with any questions regarding the legitimacy of a contest or giveaway before participating if you are unsure.

 I am a part of the Bakkt App Early Access Program, why don’t I have my promotional $10 credit yet? Please know that if you sign up for the Bakkt App Early Access Program via a third-party link, you may not be eligible for sign-up promotions or promotional credits taking place at that time.

 Please keep in mind that information shared via a third party may include details that are no longer valid.

If you received an invitation to join the Bakkt App think you are eligible for the $10 in-app bonus but have yet to receive it, please reach out to our customer care team via email at help@bakkt.com with an attached copy of the sign-up invitation you received. Please note, that if you are eligible for the $10 early access promotional credit and have signed up for the Bakkt App, it will take 5-10 business days before it is available in the Bakkt account.

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