How Do I Reset My Password in the Bakkt® App? 

This article will guide you through how to reset your password in the Bakkt® App. 

To reset your password from the sign-in screen of the Bakkt App, follow the steps listed below: 

1. After opening the Bakkt App, click on the highlighted Forgot your password? text beneath the option to Sign In. 

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2. Enter the mobile number associated with your Bakkt App account in the appropriate field. If you prefer to use your email address, click on Use Email Address.

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3. After entering your mobile number, enter the verification code that you will receive via SMS message from Bakkt.  

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If you did not receive your code, please click on Resend code. 

4. After successfully inputting your verification code the screen to Create New Password will populate. 

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Enter and confirm your new password and click on the Save Password & Sign In button. To view password guidelines, click here.

5. After successfully resetting your password, you will see a screen stating Welcome Back! Click on OK, Got it to sign back into your Bakkt App account. 

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If you already know your password and need help, resetting it from within the Bakkt App, click here

Please reach out to our customer care for further assistance.

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