Refreshing Reward Account Balances in the Bakkt® App
This article will provide instructions on how to refresh your rewards account balance.
1. Click on the specific rewards program you want to refresh. This is located in the Portfolio and the Rewards menu of the Bakkt app under My Rewards Programs.
2. Swipe downward on the rewards program you have selected.
You will see a colorful circular icon appear at the top of the screen, indicating that the reward program is in the process of refreshing. You will also see water-marked text at the bottom of your screen stating Update in progress...
3. Once the Rewards Program is updated, you will see the water-marked text at the bottom of your screen reflect the current date and time to indicate that the refresh is complete.