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Contacting Bakkt For Support
Bakkt Products and Services
How Do I Request to Partner with Bakkt?
Where is the Bakkt App Available?
How do I Unsubscribe from Email Promotions?
Signing Up for the Bakkt App
How to Sign up for the Bakkt® App
Sign Up Requirements
Bakkt App Device Requirements
How do I Link or Unlink a Bank Account?
Managing My Account & Transactions
Why is My Account Locked?
How Do I Change My Password?
I Forgot My Password
What are the Password Requirements?
Sign-In and Password Troubleshooting
I did not receive an OTP code. What can I do?
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What are the Maximum Transaction and Transfer Limits for Digital Assets?
Can I Link More Than One Bank Account?
How Often Can I Make a Deposit?
Where is My Deposit?
Where is My Withdrawal?
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Send and Receive
How to Send Gift Cards
How to Send Crypto
How to Send Cash
Receive Cash in the Bakkt App
How to View Pending Transfers
How Do I Send A Gift Card to Contacts Without a Bakkt Account?
Managing My Digital Assets
How Do I Buy Gift Cards?
How Do I Use Gift Cards?
How Do I Add Gift Cards?
How to Update the Balance for an Added Gift Card
How to Refresh Gift Card Balances
How Do I Remove Gift Cards?
Cash & Crypto
How Do I Withdraw Cash?
How Do I Deposit Cash?
How Do I Sell Crypto?
How Do I Buy Crypto?
How Do I Add and Remove Reward Programs?
How Do I Refresh My Rewards Balance?
How to Convert Points to Cash
What is a Bakkt Cash Gift Card?
How to Activate the Bakkt® Card
How To Manage the Bakkt® Card
How to Freeze and Unfreeze the Bakkt® Card
How to Cancel a Bakkt® Card
Frequently Asked Questions
Bakkt® Visa® Debit Card FAQ
Gift Cards FAQ
Giveaways, Contests, and Promotions FAQ
Partners & Retailers
Using Bakkt® with Starbucks®
How to Add the Bakkt® Payment Method to the Starbucks® App
Add Funds and Set Up Auto Reload on Your Starbucks® Card Using Bakkt® as a Payment Method
Remove Bakkt® as a Payment Method from the Starbucks® App
Privacy and Security
How Do I Report Bugs?
What is Regulation E?
Bakkt App Cookies
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