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Contacting Bakkt For Support
Where is the Bakkt App Available?
How Do I Request to Partner with Bakkt?
Additional Bakkt Products and Services
How to Unsubscribe
Signing Up for the Bakkt App
Basic Sign Up Requirements
Bakkt App Device Requirements
How to Sign up for the Bakkt® App Using an iOS or Android Device
How to Link/Unlink a Bank Account
Managing My Account & Transactions
Why is My Account Locked?
How Do I Change My Password?
I Forgot My Password
I did not receive an OTP code. What can I do?
Sign-In and Password Troubleshooting
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What are the Maximum Transaction and Transfer Limits for Digital Assets?
Can I Link More than One Bank Account?
How Often Can I Make a Deposit?
Where is My Deposit?
Where is My Withdrawal?
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Send and Receive
How Do I Send A Gift Card to Contacts Without a Bakkt Account?
How Do I Send Gift Cards?
How to Send Crypto
Receive Cash in the Bakkt App
How to Send Cash
How to View Pending Transfers
Managing My Digital Assets
How Do I Buy Gift Cards?
How Do I Use Gift Cards?
How to Refresh Gift Card Balances
How Do I Remove Gift Cards?
How to Update the Balance for an Added Gift Card
How Do I Add Gift Cards?
How to Convert Points to Cash
How Do I Add and Remove Reward Programs?
How Do I Refresh My Rewards Balance?
What is a Bakkt Cash Gift Card?
How to Activate the Bakkt® Card
How To Manage the Bakkt® Card
How to Add the Bakkt® Card to Apple Wallet
How to Freeze and Unfreeze the Bakkt® Card
How to Cancel a Bakkt® Card
Cash & Crypto
How Do I Withdraw Cash?
How Do I Deposit Cash?
How Do I Sell Crypto?
How Do I Buy Crypto?
Frequently Asked Questions
Bakkt® Visa® Debit Card FAQ
Bakkt App Crypto FAQ
Gift Cards FAQ
Giveaways, Contests, and Promotions FAQ
Partners & Retailers
Using Bakkt® as a Payment Method with Starbucks®
Add Funds and Set up Auto reload on your Starbucks® Card using Bakkt® as a Payment Method
Remove Bakkt® as a Payment Method from the Starbucks® App
Privacy and Security
How Do I Report an Unauthorized or Unrecognized Transaction?
How Do I Report Bugs?
What is Regulation E?
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